Privacy policy

Privacy Policy

Effective Date: 31 December 2025
Data Fiduciary: HR Realtors, Indore, Madhya Pradesh
Applicable Regulations: Digital Personal Data Protection Act (DPDP Act, 2023), Information Technology Act, 2000, and applicable Indian laws.

At HR Realtors (“We,” “Us,” or “Our”), we are committed to protecting the privacy and security of the information shared with us by our clients and website users (“You” or “User”). This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, services, site visits, inquiries, and real estate offerings.

1. Information We Collect

We may collect the following types of information to provide our services effectively:

a. Personal Information

  • Name

  • Phone number

  • Postal address

  • Property preferences

  • Any information shared via forms, calls, WhatsApp, or site visits

b. Transaction & Inquiry Data

  • Booking-related details

  • Communication records

  • Property interest history

Note: We do not collect or store sensitive financial information such as debit/credit card numbers.

2. Purpose of Data Collection

Your information is collected and used only for lawful and legitimate purposes, including:

  • Responding to property inquiries

  • Arranging site visits and follow-ups

  • Sharing project details, offers, and updates

  • Property booking and documentation assistance

  • Improving customer experience and service quality

  • Legal and regulatory compliance

3. Data Sharing & Disclosure

HR Realtors does not sell, rent, or trade your personal information to third parties.

Information may be shared only when:

  • Required for property documentation or registration (with consent)

  • Required by law or government authorities

  • Necessary to protect our legal rights or comply with legal obligations

4. Data Security Measures

We take reasonable and appropriate security measures to protect your data, including:

  • Restricted access to personal data

  • Secure record handling

  • Confidential handling of customer and transaction information

We treat all customer information as strictly confidential.

5. Data Retention Policy

  • Inquiry and customer data is retained only as long as necessary for service delivery and legal compliance

  • Certain records may be retained as required under Indian laws

  • Users may request deletion of their data, subject to legal obligations

6. Your Rights

As a user, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Withdraw consent for communication

  • Request deletion of your data (subject to legal requirements)

  • Raise concerns regarding data usage

7. Contact & Grievance Redressal

If you have any questions, concerns, or grievances regarding this Privacy Policy or your data, you may contact:

Name: Hitesh Jain
Company: HR Realtors
Address: Indore, Madhya Pradesh, India
Email:

We will make reasonable efforts to respond to grievances in a timely manner.

HR Realtors

Building Trusted Futures.